Thingies
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log.md
209
log.md
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@ -358,56 +358,34 @@ Actions
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- [X] Request any other docs that I should check
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- [ ] Put it on my list to judge iplicit as an accounting solution with my data lenses on
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# Now
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## Onboarding and Data Kickstart
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- [ ] How to book rooms?
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- [ ] Start writing up the Data space in Notion/Confluence?
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- [ ] Are there any shared folders in Keeper Security where I should be added?
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- [ ] Get access to staging environment for backoffice app
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- [ ] Get access to staging environment for KYG platform
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- Accounting migration
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- [ ] Check iplicit content shared by Andrew
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- [ ] Check iplicit docs, potentially ask for more
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- [ ] Write up my small requirements
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- Equipment
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- [ ] Second screen
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- [ ] Keyboard
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- [ ] USB-C hub with several USB A + HDMI
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- [ ] Second RAM card -> https://www.neobyte.es/memoria-crucial-16gb-ddr4-sodimm-3200-ct16g4sfra3a-8487.html, https://www.pccomponentes.com/corsair-vengeance-so-dimm-ddr4-3200mhz-pc4-25600-32gb-2x16gb-cl22
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- [ ] Shelves and stationery organizers
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- https://www.ikea.com/es/es/p/billy-libreria-blanco-00263850/
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- https://www.ikea.com/es/es/p/tjena-organizador-escritorio-blanco-60395452/
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- https://www.ikea.com/es/es/p/vattenkar-estante-escritorio-blanco-20541568/
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- [ ] Get a locker
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- [ ] Get access to these maps
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- [X] Book some time with Alex Anderson (Business Systems)
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- [X] Book some time with Lianne Foster (Business Systems)
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- [ ] Book some time with Lourdes [ ]
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- [ ] Luisa Legal (has contact with Trust Keys)
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- [ ] Big official "This is what we will do" Data meeting in December
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- [X] Get access to the Data Meeting excel from Ben Cotte
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- [ ] Review the data exploration efforts made by Cotte
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- [ ] Get access to Data Map from Trust Keith
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## Meeting with Andrew
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- General direction. 2024 company goals. What's the philosophy? Growth? Quality?
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- 3 main goal lines
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- Make current operations work properly now that we have resources (backfill). Andrew's opinion is they where understaffed for long and that explains why things are not working out smoothly.
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- Grow
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- Through direct selling (business as usual)
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- Integration with PMSs to white-label the solution and turn them into sales funnels
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- Crazy R&D ideas, mostly around Guest-centric services
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- How do you envision my team, who do I report to?
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- Data is not a squad, it's cross functions
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- Serves both Ben C and Matt, but with different styles
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- We rely a lot on engineering and Ben R, so we need to tag along nicely and they need to keep us in mind.
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Elaine leaves mid february.
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Amanda joining and taking care of the financial processes and bookkeeping until a finance director joins in.
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End of march is end of financial year. Next year books will be on Iplicity.
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Actions
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- Andrew is very concerned about the invoicing process and the choice of accounting tool and now I understand why. If any of those two, are not worked out properly, they will lead to a very nasty situation. I need to judge my role in those fast and get evereyone aligned.
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---
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Stuff we couldn't go through, let's discuss next meeting:
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- Is the P&L somehow decentralized?
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- How do you and Humphrey split responsibilities?
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- Things I've liked so far
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@ -429,34 +407,159 @@ Actions
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- Backlog
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- Building out our infrastructure as well as working on hot things. Balance between immediate stuff and building for the future
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- Is there something that concerns you? Anything you are scared of? Any issue that keeps you up at night?
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- I'll be eager to grab a lunch or to
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- I'll be eager to grab a lunch or to hear more about both you and Humphrey. I care about the plans at the top, it's one of the main reasons I'm here and not at a big corp
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## Meeting with Clay
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Onboarding and PMSs
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- Every host gets manual onboarding. This is a pain point
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-
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- Goals:
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- Hopefully we get it fully automated. 100%.
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-
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- Fully takes care of PMS integrations
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Around 27 integrations currently
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Most importants: Guesty, Rentals United, Hostfully, Lodgify, Hostaway
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PMCs
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Tradeoff between building on PMS that have a lot of clients, and PMSs that have a lot of clients with Superhog
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Functions of a PMS:
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- Shared calendar for listings across all channels
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- Integrated revenue
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- Integrated communications between customer service and clients
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## Meeting with Alex A. and Lianne
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Payment step: screening, waiver, damage protection plan
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ALL BOOKINGS GET A SCREENING, NO MATTER WHAT SERVICES THE PMC HAS HIRED WITH US
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Who's your tech lead? Kareem, Egypt team. Good vibes.
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How do you feel about your engineering team? All good, no complaints.
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Documentation or videos? Would be good for you?
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# Now
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## Onboarding and Data Kickstart
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- [ ] How to book rooms?
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- [ ] Are there any shared folders in Keeper Security where I should be added?
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- [ ] Get access to staging environment for backoffice app
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- [ ] Get access to staging environment for KYG platform
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- [ ] Start a Data project and board in devops and stop using this for non-personal tasks
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- Accounting migration
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- [ ] Check iplicit content shared by Andrew
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- [ ] Check iplicit docs, potentially ask for more
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- [ ] Write up my small requirements
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- Equipment
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- [ ] Second screen
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- [ ] Keyboard
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- [ ] USB-C hub with several USB A + HDMI
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- [ ] Second RAM card -> https://www.neobyte.es/memoria-crucial-16gb-ddr4-sodimm-3200-ct16g4sfra3a-8487.html, https://www.pccomponentes.com/corsair-vengeance-so-dimm-ddr4-3200mhz-pc4-25600-32gb-2x16gb-cl22
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- [ ] Shelves, organizers and stationery
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- https://www.ikea.com/es/es/p/billy-libreria-blanco-00263850/
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- https://www.ikea.com/es/es/p/tjena-organizador-escritorio-blanco-60395452/
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- https://www.ikea.com/es/es/p/vattenkar-estante-escritorio-blanco-20541568/
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- Post-its, pens, pencils, white-sheets, scissors, charging
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## dbt course
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- I have to review again how did the `full_moon_dates` table come to life and add to the database to get the dbt models running.
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- [ ] Get a locker
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- [ ] Get access to these maps
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- [X] Book some time with Alex Anderson (Business Systems)
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- [X] Book some time with Lianne Foster (Business Systems)
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- [ ] Book some time with Lourdes
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- [ ] Sit down with an account manager to go through the Onboarding process
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- [ ] Luisa Legal (has contact with Trust Keys)
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- [ ] Big official "This is what we will do" Data meeting in December
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- [X] Get access to the Data Meeting excel from Ben Cotte
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- [ ] Review the data exploration efforts made by Cotte
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- [ ] Get access to Data Map from Trust Keith
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## Data Page
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## Meeting with Alex Anderson
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- Overview of your scope
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- Current systems and processes being used
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- Could you get me access to check them out?
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- Reports/Spreadsheets/PBIs/?
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- Current pain points
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- Can you somehow give me access to Hubspot? No touchy touchy
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## Data HQ
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- Landing
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- What's this team
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- Who is in it
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- What we do and what we don't
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- How to get in touch
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- Data Index
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- Data Catalog
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- What exists, who owns it, where to learn more
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- Data Products
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- What exists, what is it good for, how to request access
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- Newsletter
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- Bi-weekly updates on new stuff built by the data team
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- Notion or Confluence? Does everyone have access to both? Discuss with Robinson
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Existing Data Products
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- Global KPIs Spreadsheet
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- PowerBI
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My proposal on first fronts, domain wise:
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- Product: dedicated analyst to dance together with the team running adhoc analysis on new product ideas
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- Stable reporting for operational teams and processes with the goal of helping Matt, Leo and their managers:
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- Sales
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- Account Management
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- CS Interactions
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- Resolutions
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- Finance
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- Solve invoicing nightmare, at least partially
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- Business Management
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- High level operational and financial measures. Revenue, user acquisition/churn/activation, # of bookings processed,
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- Pitfalls to avoid
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- Data as a shadow IT
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- Unrealistic prioritization. Not all questions deserve to be answered
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- Overly strict centralization in Data team: if someone owns the data, has the data, and knows what to do with the data, the Data team is there to review but doesn't need to act
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- Spaguetti architecture
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My proposal on first fronts, deliverables wise:
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- Data catalog with the most important databases, ownership, docs, etc.
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- Take control of existing reporting
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My proposal on first fronts, team wise:
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- Get another data engineer and two data analysts in place. Senior people that know what they are doing, not the right place and time to develop junior guys
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- Hiring:
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- [ ] Write job descriptions for the roles I would like to have
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- [ ] My proposal on interview processes
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- [ ] Technical tests / Cases
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## dbt course
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- I have to review again how did the `full_moon_dates` table come to life and add to the database to get the dbt models running.
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