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Pablo Martin 2023-11-30 09:50:03 +01:00
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log.md
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@ -414,11 +414,9 @@ Stuff we couldn't go through, let's discuss next meeting:
Onboarding and PMSs
- Every host gets manual onboarding. This is a pain point
-
- Goals:
- Hopefully we get it fully automated. 100%.
-
- Fully takes care of PMS integrations
- Clay fully takes care of PMS integrations. The most relevant bit of this happens to be managing onboardings, since there isn't much trouble once the integration is done for each PMC.
Around 27 integrations currently
Most importants: Guesty, Rentals United, Hostfully, Lodgify, Hostaway
@ -436,20 +434,17 @@ Payment step: screening, waiver, damage protection plan
ALL BOOKINGS GET A SCREENING, NO MATTER WHAT SERVICES THE PMC HAS HIRED WITH US
Who's your tech lead? Kareem, Egypt team. Good vibes.
How do you feel about your engineering team? All good, no complaints.
Documentation or videos? Would be good for you?
Documentation or videos? Would be good for you
https://www.notion.so/knowyourguest-superhog/Onboarding-Simple-Step-By-Step-4c128d32313e4d22aceb6bceedfdde20
# Now
## Onboarding and Data Kickstart
- [ ] How to book rooms?
- [ ] Are there any shared folders in Keeper Security where I should be added?
@ -458,14 +453,11 @@ Documentation or videos? Would be good for you?
- [ ] Start a Data project and board in devops and stop using this for non-personal tasks
- Accounting migration
- [ ] Check iplicit content shared by Andrew
- [ ] Check iplicit docs, potentially ask for more
- [ ] Write up my small requirements
- Equipment
- [ ] Second screen
- [ ] Keyboard

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- [ ] Help future onboarders! If there was anything you did/needed/found/whatever during your onboarding that was not here and you think it should, be our guest and include it. Future colleagues will be thankful.
Funny words you might hear:
- PMC: Property Management Company, so the entity that rents apartments.
- PMS: Property Management System, a software use by PMCs to make their life easy. It centralizes managing properties, bookings, communications, etc in a single place so they don't have to go around Booking, Airbnb, lastminute, etc duplicating everything. Some examples are Guesty, Lodgify, Rentals United or Hostaway.