Thingies
This commit is contained in:
Pablo Martin
parent
c8dc4edb1e
commit
5a606ea023
3 changed files with 198 additions and 62 deletions
52
data_source_template.md
Normal file
52
data_source_template.md
Normal file
|
|
@ -0,0 +1,52 @@
|
|||
# Data Source Sheet
|
||||
|
||||
- Description
|
||||
- Teams and users
|
||||
- Ownership
|
||||
- Technical
|
||||
- Business
|
||||
- Documentation
|
||||
- Exists? Links?
|
||||
- Integration
|
||||
- Is it readable? How?
|
||||
- Is it currently integrated with other Superhog systems, specially DWH? How?
|
||||
- Links/Accesses/Permissions
|
||||
-
|
||||
|
||||
## Description
|
||||
|
||||
General overview. Business context around it.
|
||||
|
||||
## Teams and users
|
||||
|
||||
- Which teams actively use this tool?
|
||||
- What different users exist around it?
|
||||
|
||||
## Ownership
|
||||
|
||||
### Business
|
||||
|
||||
Who is responsible, business domain wise, for how this tool is implemented and used?
|
||||
|
||||
### Technical
|
||||
|
||||
Who keeps this product up and running? Who's monitoring it? Who will take care of updates/upgrades? Who develops new stuff on it?
|
||||
|
||||
|
||||
## Documentation
|
||||
|
||||
- An index of any existing documentation on this tool, ideally maintained by the owners themselves.
|
||||
- If the previous do not exists or have shortcomings, docs can also be placed here.
|
||||
|
||||
## Integration
|
||||
|
||||
- How can data be exported or read from this data source?
|
||||
- What other systems is this data source connected to?
|
||||
|
||||
|
||||
## Links/Accesses
|
||||
|
||||
Where/how can the product be accessed?
|
||||
How are accesses and permissions being managed?
|
||||
|
||||
##
|
||||
178
log.md
178
log.md
|
|
@ -395,7 +395,9 @@ Stuff we couldn't go through, let's discuss next meeting:
|
|||
- Engineering culture seems great
|
||||
- Data is in a bad shape, I don't have data
|
||||
- Things that concern me
|
||||
- "Quick", "all out" attitude
|
||||
- "Quick", "all out" attitude. Are we gonna spend too much time in the red part of the rev
|
||||
- Threat 1: Scaling
|
||||
- Threat 2: Add complexities through new products
|
||||
- Systems are growing uncontrolled, this will bite us in the ass soon and will hurt people's work
|
||||
- The huge proportion of new joiners is going to be a cultural challenge
|
||||
- Data is in a bad shape, I don't have data
|
||||
|
|
@ -441,57 +443,13 @@ https://www.notion.so/knowyourguest-superhog/Onboarding-Simple-Step-By-Step-4c12
|
|||
|
||||
# 2023-11-30
|
||||
|
||||
|
||||
# Now
|
||||
|
||||
## Onboarding and Data Kickstart
|
||||
|
||||
- [ ] How to book rooms?
|
||||
|
||||
- [ ] Are there any shared folders in Keeper Security where I should be added?
|
||||
- [ ] Get access to staging environment for backoffice app
|
||||
- [ ] Get access to staging environment for KYG platform
|
||||
|
||||
- [ ] Start a Data project and board in devops and stop using this for non-personal tasks
|
||||
|
||||
- Accounting migration
|
||||
- [ ] Check iplicit content shared by Andrew
|
||||
- [ ] Check iplicit docs, potentially ask for more
|
||||
- [ ] Write up my small requirements
|
||||
|
||||
- Equipment
|
||||
- [ ] Second screen
|
||||
- [ ] Keyboard
|
||||
- [ ] USB-C hub with several USB A + HDMI
|
||||
- [ ] Second RAM card -> https://www.neobyte.es/memoria-crucial-16gb-ddr4-sodimm-3200-ct16g4sfra3a-8487.html, https://www.pccomponentes.com/corsair-vengeance-so-dimm-ddr4-3200mhz-pc4-25600-32gb-2x16gb-cl22
|
||||
- [ ] Shelves, organizers and stationery
|
||||
- https://www.ikea.com/es/es/p/billy-libreria-blanco-00263850/
|
||||
- https://www.ikea.com/es/es/p/tjena-organizador-escritorio-blanco-60395452/
|
||||
- https://www.ikea.com/es/es/p/vattenkar-estante-escritorio-blanco-20541568/
|
||||
- Post-its, pens, pencils, white-sheets, scissors, charging
|
||||
|
||||
|
||||
- [ ] Read any docs shared by Alex A.
|
||||
- [ ] Receive access to hubspot from Alex A.
|
||||
|
||||
|
||||
- [ ] Get a locker
|
||||
- [ ] Get access to these maps
|
||||
- [X] How to book rooms?
|
||||
- [X] Get access to staging environment for backoffice app
|
||||
- [X] Receive access to hubspot from Alex A.
|
||||
- [X] Get access to these maps
|
||||
|
||||
|
||||
- [X] Book some time with Alex Anderson (Business Systems)
|
||||
- [X] Book some time with Lianne Foster (Business Systems)
|
||||
- [ ] Book some time with Lourdes
|
||||
- [ ] Sit down with an account manager to go through the Onboarding process
|
||||
- [ ] Luisa Legal (has contact with Trust Keys)
|
||||
|
||||
- [ ] Big official "This is what we will do" Data meeting in December
|
||||
|
||||
- [X] Get access to the Data Meeting excel from Ben Cotte
|
||||
- [ ] Review the data exploration efforts made by Cotte
|
||||
- [ ] Get access to Data Map from Trust Keith
|
||||
|
||||
|
||||
|
||||
## Meeting with Alex Anderson
|
||||
|
||||
|
|
@ -522,27 +480,143 @@ https://www.notion.so/knowyourguest-superhog/Onboarding-Simple-Step-By-Step-4c12
|
|||
## Meeting with Lou Dowds
|
||||
|
||||
- What is your kingdom?
|
||||
- Right now: Dashboard Squad, Guest Journey (will have a dedicated PM soon)
|
||||
- Everyone in Superhog is using the admin panel for different purposes
|
||||
- Also KYG-lite, which will eventually also lead to KYG-pro, but it still doesn't exist
|
||||
- Tell me about the business processes underlying your products
|
||||
- How does success look like for your products?
|
||||
- Confusing conversation
|
||||
- What systems are currently part of that?
|
||||
- she reads only hubspot reports, like NPS
|
||||
- Mostly dashboard
|
||||
- Mix Panel
|
||||
- What data are you using currently?
|
||||
- What metrics do you have currently vs what metrics would you like to have?
|
||||
- Is there anything you would hope from me/data team?
|
||||
- Have operational data in PowerBI to better understand product
|
||||
- Any fires we need to put out
|
||||
- Finance Invoicing
|
||||
- Manual payment re-tries through hubspot
|
||||
|
||||
Documentation:
|
||||
- Product Map
|
||||
- Mix Panel
|
||||
|
||||
|
||||
% of resolutions over bookings? No clue
|
||||
|
||||
Things shared by Lou after the meeting:
|
||||
- Products map: https://miro.com/app/board/uXjVMptTSNY=/
|
||||
- product management at SH https://www.notion.so/knowyourguest-superhog/Product-Management-at-Superhog-c8e6401f2e8e4383a9a9f4a7c5a3443b
|
||||
- Mixpanel: invite sent. Note we’re working out a bug at the moment which is blocking us from judging our accurate usage and moving forward with upgrading to the paid version/using it properly!
|
||||
- Tracking plan: https://docs.google.com/spreadsheets/d/1is51GMOQ9OLu-a8Qer9dO1agubmmoLlh1eOG06l8qN8/edit#gid=1484002407
|
||||
- KYG planning: https://www.figma.com/file/yk9ya1xzpyrbWkYE4ZtQdN/KYG-Planning?type=whiteboard&t=ViaF9ybd014L6ajn-0
|
||||
- User insight hub: https://miro.com/app/board/uXjVMphxQwY=/?share_link_id=656862783808
|
||||
- Product tour video incoming soon!
|
||||
|
||||
## Meeting with Ben C.
|
||||
|
||||
- A few notes on what I've seen so far
|
||||
- A few notes on what I've seen so far (see list in Andrew meeting notes)
|
||||
- My first impressions on what we should build
|
||||
- There is a need for:
|
||||
- Business as usual operational metrics
|
||||
- Analytical capabilities in exploratory endeavors within product
|
||||
- Business overview / Top management reporting
|
||||
- But, what should get priority?
|
||||
- My opinion on the invoicing nightmare
|
||||
- I'm worried about only having two cycles to play around + Elaine leaving. I dislike this being the first thing to jump to, but I think it will have to be so
|
||||
- I'm afraid untangling this doesn't look like only a data issue and it's going to be complex dancing altogether
|
||||
-
|
||||
- Ben thinks there is indeed a high level of complexity, which is natural due to the way the bookings and money flows work and due to resolution process
|
||||
- The issues with payment problems and manual retries are also part of the issue. The current dual payment providers situation is part of the problem.
|
||||
- Ben has a very good acceptance of the fact that product changes in dashboard might be required to get this in good shape.
|
||||
- I see a general pattern of shadow IT and short-comings in Dashboard being tackled with system+organization patches everywhere. This will bite us back eventually (is kind of already)
|
||||
|
||||
|
||||
My vision on first deliverables:
|
||||
- Plan on how to organize data team
|
||||
-
|
||||
- A proposal on growing the team, people wise
|
||||
- Data Catalog and Systems map
|
||||
- A backlog with first projects
|
||||
|
||||
|
||||
- [ ] Receive from Ben videos on
|
||||
- [ ] Product weekly
|
||||
- [ ] Miercoles catchup de producto
|
||||
- [ ] Tech dailies
|
||||
|
||||
# Now
|
||||
|
||||
- Equipment
|
||||
- [ ] Second screen
|
||||
- [ ] Keyboard
|
||||
- [ ] USB-C hub with several USB A + HDMI
|
||||
- [ ] Second RAM card -> https://www.neobyte.es/memoria-crucial-16gb-ddr4-sodimm-3200-ct16g4sfra3a-8487.html, https://www.pccomponentes.com/corsair-vengeance-so-dimm-ddr4-3200mhz-pc4-25600-32gb-2x16gb-cl22
|
||||
- [ ] Shelves, organizers, stationery and other office goodies
|
||||
- Bookcase for private office https://www.ikea.com/es/es/p/billy-libreria-blanco-00263850/ x 1
|
||||
- Organizers for private office https://www.ikea.com/es/es/p/tjena-organizador-escritorio-blanco-60395452/ x 4
|
||||
- Organizers for private office https://www.ikea.com/es/es/p/vattenkar-estante-escritorio-blanco-20541568/ x 4
|
||||
- Post-its, pens, pencils, a couple boxes of white A4, scissors, tape, etc
|
||||
- Basic set of cutlery to keep in our office https://www.amazon.es/BEWOS-cubiertos-cuberteria-inoxidable-Lavavajillas/dp/B0BZXZJ31Y/ref=sr_1_10?__mk_es_ES=%C3%85M%C3%85%C5%BD%C3%95%C3%91&crid=13L3AVL2USBKQ&keywords=cuberteria&qid=1701420382&sprefix=cuberteria%2Caps%2C131&sr=8-10&th=1
|
||||
- A few locks for lockers to make life easier for new joiners: https://www.amazon.es/Combinacion-Diyife-Impermeable-Archivadores-Herramientas/dp/B08Y6D1Y38/ref=cs_sr_dp_n?__mk_es_ES=%EF%BF%BDM%EF%BF%BD%7D%EF%BF%BD%EF%BF%BD&crid=8ESI3Q3APIBJ&keywords=candado%2Btaquilla&qid=1701419900&sprefix=candado%2Btaquilla%2Caps%2C104&sr=8-6&th=1
|
||||
|
||||
- Share onboarding list with Ben C.
|
||||
|
||||
- Sit down with Ana
|
||||
|
||||
- [ ] Start a Data project and board in devops and stop using this for non-personal tasks
|
||||
|
||||
- [ ] Start Notion Space
|
||||
|
||||
|
||||
## Onboarding and Data Kickstart
|
||||
|
||||
- [ ] Are there any shared folders in Keeper Security where I should be added?
|
||||
|
||||
- [ ] Get access to staging environment for KYG platform
|
||||
|
||||
|
||||
|
||||
- Accounting migration
|
||||
- [ ] Check iplicit content shared by Andrew
|
||||
- [ ] Check iplicit docs, potentially ask for more
|
||||
- [ ] Write up my small requirements
|
||||
|
||||
- [ ] Read any docs shared by Alex A.
|
||||
|
||||
- [X] Get a locker
|
||||
- [ ] Get a lock for my locker 760
|
||||
|
||||
- [ ] Prepare quiz for 15th Dec. Theme must be sent
|
||||
|
||||
- [ ] Book some time with Lourdes
|
||||
- [ ] Sit down with an account manager to go through the Onboarding process
|
||||
- [ ] Get my hands on some docs on the resolution process
|
||||
- [ ] Luisa Legal (has contact with Trust Keys)
|
||||
|
||||
- [ ] Big official "This is what we will do" Data meeting in 14th December
|
||||
|
||||
- [X] Get access to the Data Meeting excel from Ben Cotte
|
||||
- [ ] Review the data exploration efforts made by Cotte
|
||||
- [ ] Get access to Data Map from Trust Keith
|
||||
|
||||
|
||||
|
||||
|
||||
## Meeting with Ben R. and Ben C.
|
||||
|
||||
- I propose
|
||||
- Notion for Data team homepage (not for heavy, internal technical docs)
|
||||
- New project in devops, one board, as many repos as needed in there
|
||||
|
||||
|
||||
## Meeting with Ben R. and Gus
|
||||
|
||||
- Infra
|
||||
- Invoicing nightmare
|
||||
- Data models
|
||||
- Current integration between power BI and databases
|
||||
- My view on PowerBI for 2024
|
||||
|
||||
|
||||
## Data HQ
|
||||
|
|
@ -563,6 +637,8 @@ https://www.notion.so/knowyourguest-superhog/Onboarding-Simple-Step-By-Step-4c12
|
|||
Existing Data Products
|
||||
- Global KPIs Spreadsheet
|
||||
- PowerBI
|
||||
- Hubspot reports by Alex & Co
|
||||
- Mixpanel reports
|
||||
|
||||
My proposal on first fronts, domain wise:
|
||||
- Product: dedicated analyst to dance together with the team running adhoc analysis on new product ideas
|
||||
|
|
|
|||
|
|
@ -1,14 +1,15 @@
|
|||
# Onboarding stuff
|
||||
|
||||
- [ ] Get a @superhog.com user and email create (contact Ben Robinson/Nicky Floyd)
|
||||
- [ ] Get a @superhog.com user and email (contact Ben Robinson/Nicky Floyd)
|
||||
|
||||
- Equipment checklist
|
||||
- [ ] Laptop
|
||||
- [ ] Headset
|
||||
- [ ] Mouse
|
||||
- Need anything else? Contact Nicky Floyd
|
||||
- Apps, accesses and permissions
|
||||
- Apps, accesses and permissions (You probably don't need all of these. Discuss with your manager/colleagues which elements are relevant for your work and feel free to ignore the other ones)
|
||||
- [ ] Keeper Security Account (contact Mike Hayward). You probably want to make this one first if possible so that you can start keeping all your accesses and passwords tidy from minute one. Not compulsory, just a tip.
|
||||
- [ ] You will also need an Authenticator app in your phone for the 2 factor authentication of some apps. Microsoft Authenticator
|
||||
- [ ] Ask your team if there are any Keeper Shared Folders where you should be included
|
||||
- [ ] Outlook and Teams (contact Ben Robinson)
|
||||
- [ ] Set up your Onedrive to keep all your files backed up
|
||||
|
|
@ -19,19 +20,26 @@
|
|||
- [ ] Mixpanel (contact Ben Cotte)
|
||||
- [ ] Azure Devops (contact Ben Robinson)
|
||||
- [ ] Sage HR (contact Nicky Floyd)
|
||||
- [ ] BCN Office -
|
||||
- [ ] Check that you can access the Support Portal, which we call... Supportal. You should find in the left side panel of your teams desktop app.
|
||||
- [ ] Get access to PowerBI
|
||||
- [ ] Get access to Hubspot
|
||||
- [ ] Get access to PowerBI (contact Ben Robinson)
|
||||
- [ ] Get access to Hubspot (contact Alex Anderson)
|
||||
- [ ] Check our document templates at https://guardhog.sharepoint.com/sites/Guardhoggroup/Document%20Centre/Forms/AllItems.aspx?id=%2Fsites%2FGuardhoggroup%2FDocument%20Centre%2FSUPERHOG%2F7%2E%20ALL%20STAFF%2FPowerPoint%20Templates&p=true&ga=1
|
||||
- [ ] Check our Brand Guidelines here: https://guardhog.sharepoint.com/sites/Guardhoggroup/Document%20Centre/Forms/AllItems.aspx?id=%2Fsites%2FGuardhoggroup%2FDocument%20Centre%2FSUPERHOG%2F3%2E%20MARKETING%2FBranding%2FBrand%20Guidelines%20PDF%2FBrandBook%5F2023%5FSH%26KYG%2Epdf&parent=%2Fsites%2FGuardhoggroup%2FDocument%20Centre%2FSUPERHOG%2F3%2E%20MARKETING%2FBranding%2FBrand%20Guidelines%20PDF&p=true&ga=1
|
||||
- BCN Office specifics
|
||||
- [ ] Get access to Norskken House (contact ???)
|
||||
- [ ] Download the Salto KS app to open doors
|
||||
- [ ] Get access to the following app to book meeting rooms
|
||||
- Cool stuff for you
|
||||
- Norskken
|
||||
- Wifi details:
|
||||
- Network: Norrsken Member
|
||||
- Password: 4impact.unicorns!
|
||||
- [ ] Get included in the Norrsken Slack workspace
|
||||
- [ ] Download the Salto KS app in your phone to open doors. You should also receive instructions in your email to be able to do this.
|
||||
- [ ] You can book meeting rooms here: https://norrsken-barcelona.officernd.com/calendar?office=5d1bcda0dbd6e40010479eec
|
||||
- [ ] Someone visiting? List them up here so they get access at the entrance: https://norrsken-barcelona.officernd.com/account/visitors
|
||||
- [ ] You can request a Locker for yourself through this form: https://norrsken.typeform.com/lockers
|
||||
- The printer works like ???
|
||||
- Other interesting things
|
||||
- Honest Greens is a nice option to have lunch or take it away and eat at Norskken (https://maps.app.goo.gl/mWMVjjaiBg9pyvzj7)
|
||||
- You can also get a good menu at the CNAB Restaurant
|
||||
- [ ] Say hi to everyone! You can introduce yourself at the "ALL STAFF" teams chat (ask someone to include you) or at the slack channel #all-staff.
|
||||
- You might be interested in this very cool Cooltra offering to move around BCN: https://norrsken-barcelona.officernd.com/benefits
|
||||
- [ ] Say hi to everyone! You can introduce yourself at the "ALL STAFF" teams chat (ask someone to include you) and&or at the slack channel #all-staff.
|
||||
- [ ] Fill in your personal details, address, etc at Sage HR
|
||||
|
||||
- [ ] Help future onboarders! If there was anything you did/needed/found/whatever during your onboarding that was not here and you think it should, be our guest and include it. Future colleagues will be thankful.
|
||||
|
|
|
|||
Loading…
Add table
Add a link
Reference in a new issue