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Pablo Martin 2025-07-11 16:15:17 +02:00
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# 20241112 Retro
## 🙌 What went well
- **Incident Mgmt**
- Outlier tests in Main KPIs work surprisingly well
- Problem detection and resolutions
- We keep on spearheading incident management and doing things right
- Incidents are finally hurting enough for TMT to pay (some) attention
- **Deliveries**
- KPIs refactor, including daily modelisation +1
- Integration of Hubspot into DWH
- Account Managers report (prev. Top Losers) being extremely useful and used by RevOps teams
- Churn rate metrics computation
- Starting Guest KPIs in new KPI modelisation
- GUEST TAXES CROSSCHECK FINISHED (AT LAST)
- Last Comilona was AMAZING
- Domain Analysts advancing well +1
- GJ A/B test alignment sessions
- Guest squad is doing the Lords work
- Not impacted by layoffs
## 🌱 What needs improvement
- **Incidents**
- Persistent bugs in BookingToProductBundle
- Old invoicing incident
- + generally a lot of incidents all over the place
- **People**
- Layoffs communication sourness
- Lou D. leaving us
- **Priorities and planning**
- Tons of unplanned work - delaying other deliverables for Q4 +2
- Q1 company priorities still mostly focus on deliver new stuff rather than fixing core business
- + general misalignment between TMT and boots on the ground
- Data Engineer vacancy not filled by now clearly impacting Q1 +2
- Some Data Requests do not reach the channel, needs investigation
- General doomloop sourness around New Dash, with no light at end of tunnel
## 💡 Ideas for what to do differently
- New Dash retrospective with PMs/Dash Squad/Data by the EOY
- CI/CD checks on DWH complete PR button to ensure branch is up-to-date with master branch
- Modify data captain distribution
- Include Tech Team in data alerts channel and tag them
- Propose and discuss how to align with Tech team to avoid context switching and optimise time and effort
## ✔ Action items
- [ ] If Data Engineer vacancy doesnt progress by end of september, pursue sign-off on consequences
- [ ] Reassess DE plans
- [ ] Discuss and agree with Tech team on data-alerts onboarding (should they be there? who should we tag?)
- [ ] Think about how to make some kind of “PBI Homepage” where Superhog personnel can find all the PBIs that are available easily
- [ ] Document all the config references (URLs, DB connection strings, credentials, etc)
- [ ] Agree with Ben R. on a different way to manage permissions PBI
- [ ] Potentially, also include CI checks in dbt repo
- [ ] Make a cleaning day for Data Catalogue docs
- [ ] Document existing invoicing processes, not just new ones
- [ ] Azure DevOps checks on DWH complete PR button to ensure branch is up-to-date with master branch
- [ ] Discuss with Ben C. New Dash retrospective with PMs/Dash Squad/Data by the EOY