data-dwh-dbt-project/models/intermediate/resolutions/int_resolutions__incidents.sql

with
    stg_resolutions__incidents as (
        select * from {{ ref("stg_resolutions__incidents") }}
    ),
    logs_timeline as (
        select
            id_incident,
            (
                select (comment ->> 'CreatedDate')::timestamp
                from jsonb_array_elements(comment_logs::jsonb) comment
                order by (comment ->> 'CreatedDate')::timestamp
                limit 1
            ) as first_comment_at_utc,
            (
                select (comment ->> 'CreatedDate')::timestamp
                from jsonb_array_elements(comment_logs::jsonb) comment
                order by (comment ->> 'CreatedDate')::timestamp desc
                limit 1
            ) as last_comment_at_utc,
            (
                select count(*) from jsonb_array_elements(comment_logs::jsonb) comment
            ) as comment_count,
            (
                select (status_step ->> 'CreatedDate')::timestamp
                from jsonb_array_elements(status_history_logs::jsonb) status_step
                order by (status_step ->> 'CreatedDate')::timestamp
                limit 1
            ) as first_status_at_utc,
            (
                select (status_step ->> 'CreatedDate')::timestamp
                from jsonb_array_elements(status_history_logs::jsonb) status_step
                order by (status_step ->> 'CreatedDate')::timestamp desc
                limit 1
            ) as last_status_at_utc
        from stg_resolutions__incidents
    ),
    damage_reported_items as (
        select id_incident, jsonb_array_elements(damage_report_items::jsonb) as item  -- No need for 'Items' if already an array
        from stg_resolutions__incidents
    ),
    damage_report as (
        select
            id_incident,
            count(distinct item ->> 'Id') as number_damaged_items,  -- Counting unique damaged items
            sum(
                coalesce((corrective_measures ->> 'Amount')::numeric, 0)
            ) as asked_repair_amount,
            sum(
                coalesce((corrective_measures ->> 'SettlementAmount')::numeric, 0)
            ) as accepted_amount
        from
            damage_reported_items,
            jsonb_array_elements(item -> 'CorrectiveMeasures') as corrective_measures
        group by id_incident
    )

select
    -- Basic Incident Details
    i.id_incident,
    id_user,
    id_verification,
    current_status_name,
    is_submission_complete,
    current_agent_name,
    read_only_for_customers,
    status_history_logs,
    document_version,
    task_execution_logs,
    created_at_date,
    created_date_date,
    updated_at_date,
    updated_date_date,

    -- Resolution Details    
    lt.first_comment_at_utc,
    lt.last_comment_at_utc,
    lt.comment_count,
    lt.first_status_at_utc,
    lt.last_status_at_utc,
    case
        when is_submission_complete
        then
            (
                extract(epoch from (lt.last_status_at_utc - lt.first_status_at_utc))
                / 3600
            )::decimal(19, 4)
        else null
    end as resolution_time_in_hours,
    dr.number_damaged_items,
    dr.asked_repair_amount,
    dr.accepted_amount,

    -- Host Details
    id_user_host,
    host_user_claim_logs,
    host_account_name,

    -- Host Contact Details
    host_email,
    host_last_name,
    host_first_name,
    host_phone_code,
    host_phone_number,
    host_phone_number_with_code,

    -- Guest Details
    id_user_guest,
    guest_email,
    guest_last_name,
    guest_first_name,
    guest_phone_code,
    guest_phone_number,
    guest_phone_number_with_code,

    -- Guest Deposit Details
    is_guest_deposit_retained,
    is_guest_deposit_collected,
    deposit_retained_amount_in_txn_currency,
    deposit_retained_currency,

    -- Guest Involvements
    has_guest_contributed_to_cost,
    has_host_taken_preventative_steps,
    guest_contribution_amount_in_txn_currency,
    guest_contribution_currency,
    guest_contacted_about_damage,
    guest_contacted_evidence_files,
    guest_preventative_steps_details,

    -- Accommodation Details
    id_accommodation,
    accommodation_url,
    accommodation_name,
    are_pets_allowed,

    -- Booking Details
    check_in_at_utc,
    check_in_date_utc,
    check_out_at_utc,
    check_out_date_utc,
    id_booking,
    booking_status,
    id_reservation,
    booking_details,
    number_of_guests,
    booking_services,
    booking_protection,
    booking_platform_used,
    booking_platform_reference,

    -- Damage Report
    before_damage_evidence,
    original_invoice_evidence,
    damage_incident_details,
    has_confirmed_loss,
    damage_report_items,

    -- Calculator
    protection_name,
    was_overriden,
    waiver_or_deposit_name,
    guest_verification_status,
    lower_protection_limit_usd,
    upper_protection_limit_usd,
    calculated_payout_amount_in_txn_currency,
    calculated_payout_currency,
    calculated_payout_amount_in_usd,
    calculated_guest_charge_amount_in_txn_currency,
    calculated_guest_charge_currency,
    calculated_guest_charge_amount_in_usd

from stg_resolutions__incidents i
left join logs_timeline lt on i.id_incident = lt.id_incident
left join damage_report dr on i.id_incident = dr.id_incident