version: 2

models:
  - name: resolutions__incidents
    description: |
      "This table contains all incidents recorded by the resolutions team in Cosmos DB. 
      It includes details about the incident, the user who reported it, the associated booking, 
      the accommodation, the host, and the guest. Additionally, it tracks the resolution process, 
      including the compensation amount requested by the host, the proposed settlement calculated 
      by the system, and the final agreed-upon settlement amount."
    columns:
      - name: id_incident
        data_type: text
        description: "Unique identifier for the incident."
        data_tests:
          - not_null
          - unique

      - name: id_verification
        data_type: text
        description: "Superhog unique validation ID, coming from other APIs."

      - name: current_status_name
        data_type: text
        description: "Current status of the incident."
        data_tests:
          - not_null

      - name: is_incident_missing_details
        data_type: boolean
        description: |
          Flag to indicate if the incident is currently missing details.
          This is used to limit the data tests coverage.
        data_tests:
          - not_null

      - name: is_submission_complete
        data_type: boolean
        description: "Flag to indicate if the submission is complete."

      - name: current_agent_name
        data_type: text
        description: "Name of the agent who is currently handling the incident."

      - name: document_version
        data_type: text
        description: |
          "Reported document source, such as ResCentre, API, or manual form."

      - name: created_at_utc
        data_type: timestamp
        description: "Timestamp when the incident was created."
        data_tests:
          - not_null

      - name: created_date_utc
        data_type: date
        description: "Date when the incident was created."
        data_tests:
          - not_null

      - name: updated_at_utc
        data_type: timestamp
        description: "Timestamp when the incident was last updated."

      - name: updated_date_utc
        data_type: date
        description: "Date when the incident was last updated."

      - name: first_comment_at_utc
        data_type: timestamp
        description: "Timestamp of the first comment on the incident."

      - name: last_comment_at_utc
        data_type: timestamp
        description: "Timestamp of the last comment on the incident."

      - name: comment_count
        data_type: bigint
        description: "Number of comments submitted on the incident."

      - name: time_to_first_comment_in_hours
        data_type: numeric
        description: "Time taken to reach the client for the first time."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: true
              where: not is_incident_missing_details

      - name: first_status_at_utc
        data_type: timestamp
        description: "Timestamp of the first status change on the incident."

      - name: last_status_at_utc
        data_type: timestamp
        description: "Timestamp of the last status change on the incident."

      - name: resolution_time_in_hours
        data_type: numeric
        description: "Time taken to resolve the incident, in hours, if completed."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: true
              where: not is_incident_missing_details

      - name: number_damaged_items
        data_type: bigint
        description: "Number of items reported as damaged in the incident."

      - name: original_value_amount_in_host_currency
        data_type: numeric
        description: |
          "Original value of the damaged items in the host currency."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: original_value_amount_in_gbp
        data_type: numeric
        description: |
          "Original value of the damaged items in GBP."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: asked_repair_amount_in_host_currency
        data_type: numeric
        description: |
          "Amount requested by the host for repair in the host currency."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: asked_repair_amount_in_gbp
        data_type: numeric
        description: |
          "Amount requested by the host for repair in GBP."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: accepted_amount_in_host_currency
        data_type: numeric
        description: |
          "Final accepted settlement amount in the host currency."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: accepted_amount_in_gbp
        data_type: numeric
        description: |
          "Final accepted settlement amount in GBP."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: host_currency
        data_type: text
        description: "Host or local currency"
        data_tests:
          - not_null:
              where: "(original_value_amount_in_host_currency > 0
                or asked_repair_amount_in_host_currency > 0
                or accepted_amount_in_host_currency > 0)
                and not is_incident_missing_details"

      - name: guest_verification_status
        data_type: text
        description: "Guest verification status for this booking."

      - name: lower_protection_limit_usd
        data_type: numeric
        description: "Lower protection limit in USD."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: upper_protection_limit_usd
        data_type: numeric
        description: "Upper protection limit in USD."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: calculated_payout_amount_in_txn_currency
        data_type: numeric
        description: "Calculated payout amount in local currency."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: calculated_payout_currency
        data_type: text
        description: "Currency of the calculated payout amount."
        data_tests:
          - not_null:
              where: "calculated_payout_amount_in_txn_currency > 0 and not is_incident_missing_details"

      - name: calculated_payout_amount_in_gbp
        data_type: numeric
        description: "Calculated payout amount in GBP."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: submitted_payout_amount_in_txn_currency
        data_type: numeric
        description: "Submitted payout amount in local currency."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: submitted_payout_currency
        data_type: text
        description: "Currency of the submitted payout amount."
        data_tests:
          - not_null:
              where: "submitted_payout_amount_in_txn_currency > 0 and not is_incident_missing_details"

      - name: submitted_payout_amount_in_gbp
        data_type: numeric
        description: "Submitted payout amount in GBP."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: calculated_guest_charge_amount_in_txn_currency
        data_type: numeric
        description: "Calculated guest charge amount in local currency."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: calculated_guest_charge_currency
        data_type: text
        description: "Currency of the calculated guest charge amount."
        data_tests:
          - not_null:
              where: "calculated_guest_charge_amount_in_txn_currency > 0 and not is_incident_missing_details"

      - name: calculated_guest_charge_amount_in_gbp
        data_type: numeric
        description: "Calculated guest charge amount in GBP."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: submitted_guest_charge_amount_in_txn_currency
        data_type: numeric
        description: "Submitted guest charge amount in local currency."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: submitted_guest_charge_currency
        data_type: text
        description: "Currency of the submitted guest charge amount."
        data_tests:
          - not_null:
              where: "submitted_guest_charge_amount_in_txn_currency > 0 and not is_incident_missing_details"

      - name: submitted_guest_charge_amount_in_gbp
        data_type: numeric
        description: "Submitted guest charge amount in GBP."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: id_user_host
        data_type: text
        description: |
          "Unique Id that identifies the host."
        data_tests:
          - relationships:
              to: ref('stg_core__user')
              field: id_user
              where: not is_incident_missing_details

      - name: host_account_name
        data_type: text
        description: "Name of the host account."

      - name: host_email
        data_type: text
        description: "Email of the host."

      - name: host_last_name
        data_type: text
        description: "Last name of the host."

      - name: host_first_name
        data_type: text
        description: "First name of the host."

      - name: host_phone_code
        data_type: text
        description: "Phone code of the host."

      - name: host_phone_number
        data_type: text
        description: "Phone number of the host."

      - name: id_user_guest
        data_type: text
        description: "Superhog code that uniquely identifies a single guest."
        data_tests:
          - relationships:
              to: ref('stg_core__user')
              field: id_user
              where: not is_incident_missing_details

      - name: guest_email
        data_type: text
        description: "Email of the guest."

      - name: guest_last_name
        data_type: text
        description: "Last name of the guest."

      - name: guest_first_name
        data_type: text
        description: "First name of the guest."

      - name: guest_phone_code
        data_type: text
        description: "Phone code of the guest."

      - name: guest_phone_number
        data_type: text
        description: "Phone number of the guest."

      - name: is_guest_deposit_retained
        data_type: boolean
        description: "In case a deposit has been collected from the guest,
          whether it has been retained or not."

      - name: is_guest_deposit_collected
        data_type: boolean
        description: "If the host has collected a deposit from the guest."

      - name: deposit_retained_amount_in_txn_currency
        data_type: numeric
        description: "Amount of the deposit retained in local currency."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: deposit_retained_currency
        data_type: text
        description: "Currency of the deposit retained."
        data_tests:
          - not_null:
              where: "deposit_retained_amount_in_txn_currency > 0 and not is_incident_missing_details"

      - name: has_guest_contributed_to_cost
        data_type: boolean
        description: "If the guest has agreed to contribute to the cost
          when talking to the host"

      - name: has_host_taken_preventative_steps
        data_type: boolean
        description: "If the host has taken any action to prevent the damage
          or further damage once identified"

      - name: guest_contribution_amount_in_txn_currency
        data_type: numeric
        description: "Amount of the guest contribution, in case they did,
          in local currency."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: guest_contribution_currency
        data_type: text
        description: "Currency of the guest contribution."
        data_tests:
          - not_null:
              where: "guest_contribution_amount_in_txn_currency > 0 and not is_incident_missing_details"

      - name: guest_contribution_amount_in_gbp
        data_type: numeric
        description: "Amount of the guest contribution, in case they did,
          in GBP."
        data_tests:
          - dbt_expectations.expect_column_values_to_be_between:
              min_value: 0
              strictly: false
              where: not is_incident_missing_details

      - name: is_guest_contacted_about_damage
        data_type: boolean
        description: "If the host has contacted the guest about the damage caused"

      - name: id_accommodation
        data_type: numeric
        description: "Superhog code that uniquely identifies a single accommodation."
        data_tests:
          - relationships:
              to: ref('stg_core__accommodation')
              field: id_accommodation
              where: not is_incident_missing_details

      - name: accommodation_name
        data_type: text
        description: "Accommodation name."

      - name: check_in_at_utc
        data_type: timestamp without time zone
        description: "Timestamp of the check-in date in UTC of the booking."

      - name: check_in_date_utc
        data_type: date
        description: "Date of the check-in date in UTC of the booking."

      - name: check_out_at_utc
        data_type: timestamp without time zone
        description: "Timestamp of the check-out date in UTC of the booking."

      - name: check_out_date_utc
        data_type: date
        description: "Date of the check-out date in UTC of the booking."

      - name: id_booking
        data_type: numeric
        description: "Superhog unique booking ID"
        data_tests:
          - not_null
          - relationships:
              to: ref('stg_core__booking')
              field: id_booking

      - name: booking_status
        data_type: text
        description: "Status of the booking."

      - name: id_reservation
        data_type: text
        description: "External unique ID for the reservation."